LEGAL NOTICE

PRIVACY POLICY

Last updated: June 2026

ABOUT US

Kaptrium is operated by NM2J HOLDING SAS. The company is located at CA St Nicolas, 6, rue du Perré, 77950 Rubelles, France. If you have any questions regarding your data, please contact us at contact@kaptrium.com.

WHAT DATA DO WE COLLECT?

We collect personal data when you:

  • Make or request a reservation (name, email, phone number, payment information)

  • Fill out a contact form or a meeting request form on this website

  • Join the Accor ALL loyalty program

  • Contact us by email or phone

HOW WE USE YOUR DATA

We use your personal data to:

  • Process and Manage Your Reservation

  • Responding to Your Requests

  • Send booking confirmations and useful information before your arrival

  • Comply with our legal and regulatory obligations

  • Improving Our Services and Our Website

We do not sell your personal data to third parties. We do not use your data for marketing purposes without your explicit consent.

DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with our legal obligations. Reservation data is retained for 5 years in accordance with French accounting requirements.

YOUR RIGHTS

Under the GDPR and French data protection law, you have the right to:

  • Access to the personal data we hold

  • Correction of Inaccurate Data

  • Deleting Your Data

  • Objection to or Restriction of the Processing of Your Data

  • Data Portability

  • Complaint to the CNIL (National Commission for Information Technology and Civil Liberties)

To exercise any of these rights, please contact us at contact@kaptrium.com.

CHANGES TO THIS POLICY

We may update this privacy policy at any time. Any changes will be posted on this page along with the date of the update. We encourage you to check this page regularly.